Policies
Refund Policy
Our 7-day money-back guarantee, explained simply.
Last updated: 30 September 2026
Our 7-Day Money-Back Guarantee
We want you to be confident in your IPStream TV IPTV subscription. If the service doesn’t work on your device and our support team can’t fix it, you can have a full refund within 7 days of purchase.
When You Can Get a Full Refund
You’re entitled to a full refund when all of the following apply:
- You ask for a refund within 7 days of your purchase.
- The service doesn’t work on your device.
- You’ve contacted our support team and they haven’t been able to fix the problem.
Try Before You Buy
Our 48-hour free trial needs no card, so we recommend testing the service on your own devices before you buy. As the trial is free, there’s nothing to refund.
How to Request a Refund
- Contact us on WhatsApp or email nawfalelamri1@gmail.com within 7 days of your purchase.
- Include the email address or WhatsApp number you ordered with, your date of purchase, and the device you’re using.
- Describe the problem. Our team will try to fix it first – if we can’t, we’ll process your full refund.
How Refunds Are Paid
Once your refund is approved, we’ll confirm how and when it will be paid back to you.
If you paid by crypto, we’ll agree the refund details with you directly.
Your Consumer Rights
This policy does not affect your rights under the consumer protection laws of your province or territory.
Contact Us
Questions about this policy? Email nawfalelamri1@gmail.com or message us on WhatsApp.
IPStream TV · Support available 24/7 on WhatsApp and email.