Privacy Policy

Last updated: 7 November 2026

The Short Version

This site, ipstreamtv.ca, is operated by IPStream TV (“we”, “us”). We collect only what we need to answer your questions, set up your trial or plan and process your order. We do not sell your personal information, and this website does not use advertising trackers, analytics scripts or marketing pixels.

What We Collect and Why

• Messages you send us by WhatsApp or email: your name or number, your email address, your device and anything you tell us. We use it to reply, set up your free trial, send your login and give support.
• Order details: the plan you choose, the date, the email or WhatsApp number you ordered with, and the payment method. We use it to deliver your service, handle renewals and refund requests, and keep basic records.
• Comments: if you leave a comment on an article, we receive the name and email you type, the comment, and your IP address and browser details, which help us stop spam.
• Technical data: like most websites, our web host keeps standard server logs (IP address, pages requested, date and time) for security and to keep the site running.

Payments

Card, PayPal and crypto payments are handled by the payment providers you use at checkout. We do not store your full card number. Those providers have their own privacy policies, and we only receive the confirmation details we need to activate your plan.

Cookies

We do not set marketing or analytics cookies. Your browser or a service you open from our pages, such as WhatsApp, may use its own cookies under its own policy. If you leave a comment, WordPress may offer to remember your name and email in a cookie on your device.

Who We Share Information With

We do not sell or rent your information. We share it only when needed to run the service, for example with:

• our hosting provider, which stores the website and its logs;
• payment providers, to process your payment or refund;
• messaging services such as WhatsApp and email providers, when you contact us there;
• authorities, if the law requires it.

Where Your Information Is Stored

Our website is hosted with an international hosting provider, and messaging services such as WhatsApp operate globally, so your information may be processed outside your province or country. We use reasonable safeguards, but no online service can be completely risk-free.

How Long We Keep It

We keep messages and order records for as long as needed to provide support, handle refunds and meet legal or accounting needs, and then delete them or remove identifying details. You can ask us to delete your information sooner (see “Your Choices”).

Your Choices and Rights

Depending on where you live, including under Canadian privacy laws such as PIPEDA, you may have the right to:

• ask what personal information we hold about you;
• ask us to correct or delete it;
• withdraw your consent to us using it;
• complain to your privacy regulator if you are unhappy with how we handled your information.

To make a request, use our contact page or message us on WhatsApp. We will reply as soon as we can.

Children

Our website and services are meant for adults. We do not knowingly collect personal information from children.

Links to Other Websites

Our pages and articles may link to other websites, such as WhatsApp. We are not responsible for their privacy practices, so please read their policies.

Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top shows the latest version.

Contact

Questions about privacy? Use our contact page or message us on WhatsApp.